As a business in the 21st Century you're going to require a certain level of IT support. Whether you need help learning a new system protecting your organization from cybercrime or optimizing your company website it's an inescapable and necessary part of running a business in the modern-day. The type of IT support you choose to take on however is completely up to you.
You might choose to hire your own IT team or you may want to outsource all of your IT needs to an independent contractor. But there is a third option. Co-managed IT services.
So what exactly are co-managed IT services and could this method of IT support be a good option for your business? Read on to find out everything you need to know.
In essence co-managed IT services offer the best of both worlds when it comes to IT support. With co-managed IT services you have your own internal IT team and this team is supported by an external company where needed. When your team needs guidance support or assistance with onboarding to new systems your co-managed IT services provider will be there to help you every step of the way.
Opting for a hybrid model such as co-managed IT services offers a number of advantages to your organization. For one the constant support available can help your company to attract and retain your IT team and avoid unnecessary churn. Co-managed IT services can also help to train in any new recruits you choose to hire taking the onus off your existing team members.
It can help your company save money. Taking on the services of a co-managed IT company is far more affordable than making a raft of new hires to fill new functions. At the same time the presence of co-managed IT services can help your company to scale easily with less growing pains if this is what you want.
If you're intrigued by this IT support model you may be wondering if it could be a good fit for your company. Co-managed IT services can be a great option in a number of different cases.
If your company is new hiring a new IT team or in the process of scaling up you may be a good candidate. These are times in the lifecycle of a company when extra support and expertise are needed. That said this model of IT support can be a good fit for any business that already has an IT team and is looking to strengthen it in an affordable way.